FAQ's
FAQ's
Can I get a refund?
At this time we are having a Liquidation Sale All Sales Are Final.
Is there a number I can call for customer service?
Sorry, we can't come to the phone right now. Feel free to contact us via email: info@labodegaboutique.com with any questions you may have.
I haven’t received my order yet, what should I do?
Oh no! We’re sorry to hear that. Please check your shipping method and confirm that the shipping time frame has passed. If the timeframe has passed, email us at info@labodegaboutique.com with your order number.
Can I track my order?
Of course! Once your order has shipped, you're automatically sent an email with your tracking number.
How do I cancel my order?
If your order has not been fulfilled, you still have time to cancel. To cancel, email us at info@labodegaboutique.com as soon as possible.
I ordered the wrong items, what should I do?
Always triple check orders before you place them! If your order has not shipped, we may be able to help. You can email info@labodegaboutique.com with your order number and we will try to help.
An item I want is out of stock, what can I do?
There are 3 things you can do to be notified when an item is restocked:
- If the item is still online, go to the product and enter your email to be
notified when an item is restocked. - Sign up for the company email newsletter (found at the bottom of
our website). Some of our newsletters share items that have been
restocked. - Follow us on Instagram: @labodegaboutique.com Here, we post items that
have been restocked.
I placed my order and my shipping info is incorrect, what should I do?
Please email us immediately at info@labodegaboutique.com. If your order has not shipped, we may be able to help.
Can I get a refund for my order?
At this time, we do not offer refunds. If you're not satisfied with your purchase you have 7 days from the delivery date to return the item for a store gift card. Trust us, the gift card is good as cash!
I received the wrong item, how should I go about returning it?
If you received the wrong item, firstly, we apologize! E-mail info@labodegaboutique.com with your order number, incorrect item, and what you are missing from your order. We will take care of you!